American Airways has the worst customer service of all Airways I've Utilized in my 63 yrs. My wife’s anniversary earrings were being stolen from her suitcase on June twenty, 2013 and Buyer service has REFUSED to Call us back again after reporting the thief the working day it took place.
I live in NYC and perform in the Fashion organization creating 30k a year, so purchasing a $360 flight was an enormous deal for me. I not long ago used for and gained the AAdvantage credit card due to the fact due to business enterprise I'll now be bicoastal and touring NYC-LA pretty commonly, which was The rationale for my previous trip. I are already traveling AA for many years Which is the reason I selected them as my airline of option for my approaching bicoastal profession. On my past flight #738 on March 25 2013 they misplaced my baggage and it has been in excess of a week now. Due to the nature of my flight I had lots of valuables in that bag. I am in Fashion and are collecting exceptional and highly-priced items during my everyday living, a lot of which I brought with me and also have gathered on travels that I've flown with your business.
I wanted to give kudos to Gary Tourney, who helped me in Pittsburgh on April 6th. He went to lots of difficulty to seek out me A further flight also to reroute my baggage. Gary was nice and helpful and quiet, and I actually appreciated how difficult he labored to help me.
We'd like a published verification from American Airways to system our cruise insurance plan assert. Stating the situations of delays to the day we traveled to board our ship.
The red tape to secure a reaction a couple of serious tousled excursion from start to complete is awful. I are attempting to receive a reaction from AA though the operate about is what AA would like so you are going to hand over..GUESS WHAT ? i dont surrender conveniently. so AA i await your remedy.
I are an AA buyer for over 25 yrs. Your service has grown to be disappointing to mention the minimum. It is in all parts of service from sign in to , tavel to baggage see post managing.
I place within a ask for past September to employ my ticket at a afterwards day. I sadly had unexpected emergency gall bladder surgery two days prior to my flight. I termed right away to Permit the American Airlines know and was instructed that they would be no reimbursement, which was high-quality, I just choose to use the ticket in a afterwards date. I place my ask for in and I've however not heard anything at all with the Airways.
Hi American Airlines, I don’t think it's nutritious to hold it in: So I'd the worst experience at any time, flying this time for the duration of my trip to Big apple on 1169 flight DFW LGA 5/8/16. For starters, I'd seat 22A or a thing, and out of the blue I'm sent right down to the bottom in the plane to seat 30. I don’t know the number of excursions the aircraft experienced accrued, but I must said that I couldn't do anything else but await the journey to finish to vomite (the smell was Awful) could not try to eat, or simply rest in the least- And that i was not the sole just one suffering from that. As well as, I know that you had new instruction flight attendants on board, but was also the pilot?
Subsequent, we wish to reassure you that we respect all opinions. We happily share compliments with the employees who get paid them. Be sure to be assured that we also are devoted to answering each and every complaint we acquire, and also a consultant from our Section can get back for you right away.
– Completely adjust your administration construction with folks who ‘essentially care’ regarding your Most important objective.
immediately after arrival at airport I used to be educated the flights had been overbooked and I could reach Dallas another morning although not to Las Vegas.
i was privileged more than enough being on board American Airways Flight #32 (LAX – JFK) on labor day….my partner And that i have been seated independently…we experienced a Dying in the household and ended up about to nyc for just a funeral…….
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We are very annoyed trying to find out about our benefit miles. Account figures BBB88568 and 18NH898. We ended up scheduled to fly to India March 2012 and all flights to India were being canceled. We must know our miles position and when any miles have been canceled we need them reinstated.